Frequently Asked Questions

How do I create an account to enroll in a jewellery designing course?

To enroll in any jewellery designing course, you must first create an account. Click on the Menu icon (three horizontal lines) on the top left of the store screen. Select Login / Register, then click Sign Up. Enter your email ID and password to complete the registration.

How do I use access codes for jewellery designing courses?

To use an access code, first log in to your account. Click on the Menu icon on the top left of the store screen and go to My Courses. Tap on the Gift icon on the top right, enter your access code, and submit it. The selected jewellery designing course will be added to your My Courses section.

How can I start my jewellery designing course?

Once you purchase a course or successfully apply an access code, the course will appear in your My Courses section. Simply click on the course image to start learning jewellery designing.

I am facing login issues. What should I do?

If you are unable to log in, click on the Forgot Password option on the login screen to reset your password. A new password will be sent to your registered email address.
If the problem continues, please email us at graphytheme@gmail.com with complete details of the issue.

I cannot access my purchased course. What should I do?

Please make sure you are logged in using the same email ID that was used to purchase the course or redeem the access code. Check the My Courses section.
If the course is still not visible, contact our support team at support@pnsdesigns.com

How can I report a technical issue with the app or course?

For any technical issues related to the app or jewellery designing courses, please email support@pnsdesigns.in with a clear description of the problem. Our support team will assist you as soon as possible.

Are these jewellery designing courses suitable for beginners?

Yes. Our jewellery designing courses are suitable for complete beginners as well as learners with prior experience. We start from the basics and gradually move to advanced techniques, including manual jewellery designing and CAD software like Rhino, Matrix, and ZBrush.

Do you provide online jewellery designing courses?

Yes. We provide online jewellery designing courses that allow students to learn from anywhere. Our online courses include step-by-step lessons, practical training, and expert guidance.

Do I get a certificate after completing the jewellery designing course?

Yes. After successfully completing the jewellery designing course, you will receive a certificate of completion from Pearls and Shells Institute of Jewellery Designing. This certificate helps in building credibility and career opportunities in the jewellery industry.

Can I choose individual courses or do I need to enroll in a combo course?

You can choose individual jewellery designing courses such as Manual Designing, Rhino, Matrix, or ZBrush. We also offer combo courses for students who want complete training from basics to advanced jewellery CAD designing. You can select the option that best suits your goals.